Find out how to turn down a job interview. able to ensure accuracy in all operations. A Hotel Receptionist is the one who has the responsibility to oversee the function related to dealing with guests on a daily basis. Job Descriptions Administration and Office Support Receptionists handle a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and … Make sure to add requirements, benefits, and perks specific to the role and your company. Verified that personal and payment information on guest accounts was accurate and complete. Refer guests to local services and venues. Hotel receptionist is a fantastic entry-level position for those who enjoy helping people and are looking to pursue a career in tourism and hospitality. Decision Making Skills - able to gather all the necessary information to make a sound decision based on facts and available resources. Hotel receptionist job description Hotel receptionists are core members of a hotel’s front of house team and usually the first people guests meet when they arrive. Schedule special services, such as spa treatments, when guests enquire. The duty includes checking in and out guests. On the ZipRecruiter blog, we use insider experience and data derived from our AI-driven jobs marketplace to provide advice and insights on topics such as the job search process, interviewing, and labor market trends. ensure proper … Reviewed account information and charges with guests during check-out. Provide information about our hotel, available rooms, rates and amenities. A Receptionist also maintains security by logging all visitors and possibly issuing visitor passes, plus provide support to the HR team as required. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Hotel Receptionist: You are the face of the hotel so having a friendly and courteous manner is vital. Posted: (2 days ago) This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. Greet vendors, customers, job applicants and other visitors … Degree in hotel management is a plus. And the duties of a receptionist can vary from one organization to another, it depends more on the company and its key functions. We make the hiring process one step easier by giving you a template to simply post to our site. Other tasks will be assigned as needed, including fixing or replacing toilets, piping, room appliances and vacuums. Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction. Ensure that guests are settled comfortably in their rooms, makes necessary adjustments if needed 5. Related Topics: Employer, Templates, Job Description Sample Template. A Hotel Receptionist … Communicate guests’ … An employer would expect to see specific foundational duties and skillsets within a Hotel Receptionist resume. Receptionist Job Description. If you have a knack for customer service and work experience in the hotel … Ultimately, you will help create a pleasant and memorable stay for our guests. Hotel Receptionist Job Description. Position Description. Such receptionists are often called front desk clerks. If you are looking to know what the front desk receptionist job description entails, this post provides you with the information, including the duties, tasks, and responsibilities that defines the role. Twitter, Facebook, and LinkedIn! The hotel receptionist serves as the first point of … In this position, you will greet guests entering the building and help direct them where they need to go. These interview guides list the type of interview questions asked in a job interview for a hotel receptionist. A comprehensive list of typical receptionist duties. Receptionist Job Descritption. Job Descriptions Administration and Office Support Receptionists handle a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans. He or she has the duty to offer valuable information regarding accommodation and services. "Walk me through your resume" is often asked at the start of a job interview. Manage room reservations using a computerized reservations system 3. Hotel Receptionist Duties and Responsibilities. Hotel receptionist Alternative titles for this job include Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. inform guests of hotel rates and services, verify and imprint credit cards for authorization, issue room keys and direct guests to their rooms, maintain clear and accurate records of guest room bookings, compute all guest billings, accurately post charges to guest rooms and house accounts, retrieve mail, packages and documents such as faxes for guests, listen and respond to guest queries and requests both in-person and by phone, provide accurate information about local attractions and services, liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests, complete and maintain any incident reports, daily activity reports or other reports requested by management, manage conference room bookings and scheduling, close guest accounts and check guests out, review accounts and charges with guests during the check-out process, process accurate payment of guest accounts, inform housekeeping when rooms have been vacated and are ready for cleaning, maintain a neat and orderly front desk and reception area, guest/customer relations experience, preferably in a hospitality environment, strong working knowledge of relevant computer software including MS Office and booking and payment systems, effective verbal and written communication skills, ability to handle stress and stay calm under pressure, ability to respond appropriately to diverse customers and guests. This makes you the person they will turn to for help, which is why you need to be clued up on all the goings-on in and around the resort. Welcome and greet guests with great courtesy 2. Hotel Receptionist Job Descriptions, Responsibilities and Duty Examples. Herewith a few examples of primary Hotel Receptionist duties in various sectors. This oftentimes includes performing ad hoc administrative duties as needed. welcome and greet guests. Hotel Receptionist Job Description Register guests and take payments. How to find and apply for the right entry level jobs for you. When you clearly list the minimum requirements of your open Hotel … Collaborated with maintenance and housekeeping to maintain clean, welcoming room and lobby. A hotel receptionist, also sometimes called a hotel desk clerk, is a person who works at the front desk of a hotel, greeting and assisting guests.Receptionists are typically responsible for everything from helping people make reservations to managing available rooms, issuing room keys, and solving any problems that may arise during the course of a stay. You would work as part of a team and you may be responsible for one area such as … The hotel receptionist … Job Description: \*Check guests in and out \*Assist guests over the phone and in person to make reservations(Experience with OPERA reservation system a plus) \… 1 day ago Save job Not … Start your job search or post a job today and connect with us on Receptionists generally have a high school diploma or equivalent. , assists with booking rooms, rates and amenities duties include offering administrative support the... 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